Digital Banking Market Pulse:
Big Tech’s Influence on
Digital Banking

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Exclusive Alkami-led market research

In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech’s influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions. We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.

Key insights from the report include:


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