The 2022 Digital Banking Transformative Trends Study

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Exclusive Alkami-led market research

Created in partnership with The Center for Generational Kinetics (CGK), the national study surveyed over 1,500 U.S. participants who currently have a bank account and are active in digital banking. The survey was weighted to the 2020 U.S. Census for age, region, gender, and ethnicity—and the findings reveal numerous unexpected and important insights that can be applied to FIs of all sizes, customer or membership numbers, and locations.

Key findings of the report include: